Frequently Asked Questions & Dates
Updated June 7, 2026
KEY DATES FOR LUGGAGE SERVICE
| Date | |
| Feb. 15 | Online registration opens. Register before April 15th to lock in the best rates. |
| End of May | We will mail you luggage tags and email you with updated luggage pick-up dates for campers headed up to camp in June. |
| May 15 | Do you need to cancel or change your reservation? Please note that full refunds are provided only for cancellations made at least 14 days before the service date. |
| June 1 | Is your camper going to camp in June? You must register at least 15 days prior to the date of service otherwise we cannot guarantee we can deliver your baggage. |
| June 15 | Campers going to camp in June should receive their luggage tags approximately 5 days before we pick up your bags. Is your camper going to camp in July? You must register at least 15 days prior to the date of service otherwise we cannot guarantee we can deliver your baggage. |
SERVICE DATES FOR BAGGAGE DELIVERY TO/FROM CAMP – SUMMER 2026*
*If you live in Florida and are sending your kids to camp in PA & NY, bags will be picked up in Florida on June 12th for delivery to camp. Dates are subject to change. Please check back here for updates. We will also email with updated dates of service.
| CAMP | 1ST SESSION PICK-UP BAGGAGE FROM CAMPERS | 2ND SESSION – PICK-UP BAGGAGE FROM CAMPERS | END OF 1ST SESSION RETURN BAGGAGE TO FAMILY | END OF 2ND SESSION RETURN BAGGAGE TO FAMILY |
| Chestnut Lake Camp | Florida: June 12 DC: June 18 All other states: June 19 | Florida: July 10 All other states: July 23 | Florida: July 31 All other states: July 28 | Florida: Aug. 21 All other states: Centralized: August 16 DC: August 18 Door-to door: August 18 |
| Island Lake Camp | Florida: June 12 DC/MD/VA: June 18 All other states: June 19 | Florida: July 10 All other states: July 24 | Florida: July 31 All other states: July 28 | Florida: Aug. 21 All other states: August 18 |
| Camp Pontiac | Florida: June 12 All other states: June 18 | July 27 | Florida: July 31 All other states: July 27 | Florida: Aug. 21 All other states: Centralized: August 13 Door-to-door: August 15 |
| Nock-A-Mixon | Florida: June 12 All other states: June 16 | N/A | N/A | Florida: Aug. 13 All other states: Centralized : Aug. 7 Door-to-door : Aug. 11 |
| Perlman Camp | June 23 | July 21 | July 23 DC: July 24 | Centralized: Aug. 14 Door-to-door : Aug. 14 |
| Ramah Poconos | Florida: June 12 Staff week: June 14 Centralized Pickup: June 17 Door-to-door: June 17 | Florida: July 10 All other states: July 16 | Florida: July 31 All other states: July 20 | Florida: Aug. 21 Centralized Delivery: Aug. 9 Door-to-Door Delivery: Aug. 9 |
| Ramah Berkshires (NY) | Florida Campers: June 12 All other states: Door-to-Door: June 18 & 19 Centralized pickup: June 21 | Florida: July 10 All other states: July 16 | Centralized (Dover): July 19 Florida: July 31 Door-to-Door home delivery: July 20 | Florida : Aug. 21 All other states: Centralized: Aug. 13 Door-to-Door: Aug. 13 & 14 |
| Ramah Darom | Centralized: May 28 Door-to-door: May 29 | Centralized: June 25 Door-to-door: June 25 | July 2 | July 29 |
| Ramah New England (Palmer, MA) | June 21 | July 19 | July 19 | August 16 |
| URJ Camp Coleman | Centralized: May 31 Door-to-door: June 1 | June 30 | July 7 | Centralized: Aug. 4 Door-to-door: Aug 4 |
| URJ Camp Harlam | Florida: June 12 Pitt: June 20 All other states: June 17 | Florida: July 10 Pitt: July 18 All other states: July 16 | Florida: July 31 Pitt: July 18 DC: July 21 All other states: July 19 | Florida: Aug. 21 Pitt: Aug. 15 All other states: Aug 17 |
| Wayne for Boys | Florida: June 12 DC/MD/VA: June 18 All other states: June 19 | N/A | N/A | Florida: Aug. 21 All other states: Centralized: Aug. 15 DC: Aug. 18 Door-to-door: Aug 17 |
| Wayne for Girls | Florida: June 12 DC/MD/VA: June 18 All other states: June 19 | N/A | N/A | Florida: Aug. 21 All other states: Centralized: Aug. 15 DC: Aug. 18 Door-to-door: Aug 17 |
| Camp Yavneh | June 21 | July 19 | N/A | N/A |
| Beber Camp | June 10 | July 8 | N/A | N/A |
| Camp Akiba | Florida: June 12 All other states: June 17 | N/A | N/A | Florida: Aug. 13 All other states: Centralized: Aug. 7 Door-to-door: Aug 11 |
HOW DOES IT WORK?
Unlike many other delivery services, we only service overnight camps, and our services are tailored to the specific needs of each camp. Please visit our “How It Works” page for an overview of how we operate after you register online for the service.
LUGGAGE SIZING
Unlike other services, there is no weight or size limitation for your bags. Have oversized bags or multiple bag sizes? Flat rate pricing doesn’t work for everyone, so we offer a range of sizing and weight options to best suit your needs.
At the time of registration, please note if your bags are oversized. Bags exceeding 44″ in length, or 20″ in width or height are considered oversized. Baggage suppliers usually refer to these bags as the colossal, monster, or supersized soft trunks. If you can fit a child in your bag or need a chiropractor after carrying your bag, it’s likely oversized.
PACKING, BROKEN ITEMS & INSURANCE
When packing, please review your camp’s rules and the prohibited items listed in our Terms and Conditions of Service. We are not responsible for any fragile items that break during transit. The luggage is stacked inside our trucks and YOUR bag may be at the bottom of the pile! Please plan accordingly to avoid packing items that can break.
Each piece of luggage is insured against property damage or loss due to fire or theft at $250 per item. Additional coverage up to $1,000 per item is available for purchase.
CAN WE SEND SPORTS EQUIPMENT OR OTHER ITEMS?
Yes! If your camp allows it we are happy to deliver it for you. All items, however, must fit in your luggage or boxed separately to protect it in transit. Capacity is limited and availability for unexpected luggage is not guaranteed. Additional fees may apply.
WHEN SHOULD I BOOK?
We recommend booking as early as possible to ensure availability and to lock-in the best rate. Early booking discounts may also be available. In order to plan appropriately with our truck capacities and pickup schedule, we require that all bookings are finalized 15 days prior to service. If you need to make a change or add a reservation within 15 days of the service date, please contact us and we will do our best to accommodate your needs.
HOW DO I PAY?
Payment is made by credit card online or by ACH payment at the time of check out. To complete your registration, payment must be made in full and in advance of service. If you’d prefer to pay by check, please reach out to us at support@doorvadoor.com and a member of our team will get right back to you!
WHAT IF I NEED TO MAKE CHANGES AFTER BOOKING?
The best way to adjust the details of your reservation is to reach out to us directly at support@doorvadoor.com. We can easily add and remove bags from a reservation, but a late fee may apply.
WHAT IF MY PLANS CHANGE AND I NEED TO CANCEL?
Full refunds will be processed for cancellation requests that are submitted by email at least fourteen (14) days prior to your scheduled pickup or delivery. Cancellation or refund requests submitted within fourteen (14) days of the service date will not be refunded. Certain refund requests may also be considered by the company on a case-by-case basis and granted in the sole discretion of the company.
To request a refund, please contact us at: support@doorvadoor.com
Thank you for understanding and cooperating with our refund policy, which enables us to carefully plan for a smooth and stress-free experience for you and your camp.
WHERE WILL MY LUGGAGE BE PICKED UP?
We offer door-to-door service and we can pick up right from a home or business, depending on your needs and if your camp will allow it. Want us to pick-up your luggage from a friend’s or relative’s house? No problem! Please note that rates may vary depending on your pick-up/drop-off location.
PICKUP DAY PROCEDURES
We will email you, weeks in advance, with your exact pick-up/delivery dates.
If you are requesting door-to-door service, when you register online you must provide us instructions for where to find your items. We offer a menu of options for you to choose during registration. For example, this could be your front or back porch, side entrance, inside an unlocked garage or other easily accessible location. If we are picking up from a business or apartment building, please have your bags waiting at the front desk or lobby. Our drivers are instructed to look for your luggage in the designated location at time of registration. If you are unable to leave them at this location, please let us know.
When you make your initial reservation, you’re welcome to provide as much information as you would like to help with the pickup process. Our drivers will receive a copy of those instructions on the pickup day.
WHAT IF I HAVE A DIFFERENT RETURN ADDRESS?
If you know this in advance, simply include both the pickup and return addresses in your initial booking. If you need to adjust the return address after your booking is confirmed, email us with the new location details and we’ll update your reservation. Please note that any address changes MUST be made at least 14 days prior to the last day of camp.
BAGGAGE TAGS AND ID LABELS
All items must be tagged and labeled with: (1) camper name; (2) name of the camp; and (3) parent contact information.
You will receive personalized luggage tags from us after you’ve made your reservation, which should be clearly visible and firmly attached to each bag in your reservation. Please include your own luggage tag in addition to the tags that we mail to you.
WHEN WILL MY BAGS BE RETURNED AFTER CAMP CLOSING?
In most instances, bags are returned to your specified return address within 1-3 days (PA to FL takes a bit longer). You will receive an email before camp closes with a date and approximate delivery window. Please keep in mind that there are many variables to the return process, so if we are unable to meet that expected timeframe, we will do our very best to keep you informed.
END OF CAMP LAUNDRY SERVICE . . . TRADE HAMPER FOR PAMPER!

How does the laundry service work?
Instead of dropping your luggage at your house, we will deliver it straight to our trusted third-party laundry partner. Your laundry, linens, pillows, and sleeping bag will be returned to your doorstep in 3 to 4 days . . . FOLDED AND CLEAN!
How will my laundry be washed and sorted?
The laundromat will wash, dry, fold and package the washable items returned home from camp.
Please note that the laundry service is not responsible for: (a) the condition in which clothing, linens, and luggage arrive at its facility; and (b) any damage caused by an item left in a clothing pocket.
The laundry package includes laundering ALL of the following (per camper):
- up to two soft trunks/duffel bags
- clothing, bed linens, and towels,
- one comforter, one sleeping bag, one blanket and two pillows
Non-washable items will be separated out and returned to you.
Non-washable items include:
- decorative pillows, plastic items, athletic equipment,
- plastic drawers, plastic containers
- photographs and other items in your bag that clearly should not be washed
- floor mats (unless completely fabric and marked with a washable symbol),
- reusable water bottles, food products, anything inside a plastic case or makeup case
- dresses and formal wear and items that are clearly identifiable as dry-clean only.
Door-Va-Door Trucking: Camp Baggage Delivery Across the U.S.
Door-Va-Door Trucking provides convenient, reliable door-to-camp and camp-to-door baggage transportation for families attending overnight camps across the United States.. We pick up trunks, duffel bags, and other camp baggage directly from families’ homes and convenient, centralized locations and coordinate delivery to participating summer camps—so parents can skip the hassle of loading bags into their cars or shipping them on their own.
States & Regions We Serve
Door-Va-Door currently provides camp baggage service in:
Northeast & Mid-Atlantic
- New Jersey
- New York
- Pennsylvania
- Connecticut
- Rhode Island
- Massachusetts
- New Hampshire
- Maine
- Delaware
- Maryland
- Virginia
- Washington, D.C.
Southeast
- Florida
- Georgia
- North Carolina
Midwest
- Illinois / Chicagoland
- Wisconsin
Mountain Region
- Denver, Colorado
- Boulder, Colorado
Major Cities & Metro Areas We Serve
Our residential pickup and delivery network includes families throughout many major metropolitan areas, including:
- New York City
- Long Island
- Westchester County
- Northern New Jersey
- Central New Jersey
- Southern New Jersey
- Philadelphia and the Main Line
- Baltimore and Rockville, Maryland
- Washington, D.C.
- Boston
- Hartford
- Providence
- Miami
- Fort Lauderdale
- Boca Raton
- Delray Beach
- West Palm Beach
- Sarasota
- Tampa
- Orlando
- Jacksonville
- Atlanta
- Charlotte
- Raleigh
- Chicago
- Milwaukee
- Denver
Service availability varies by camp and ZIP code. Don’t see your city listed? Contact us. We are continually expanding our residential pickup network and may already be able to accommodate your area.
Camps We Serve
Door-Va-Door provides baggage transportation to overnight camps throughout the Northeast, Southeast, Midwest, and other major summer-camp regions. In 2026, we serviced:
- Camp Nock-A-Mixon
- URJ Camp Harlam
- Camp Akiba
- Chestnut Lake Camp
- Island Lake Camp
- Camp Wayne for Boys
- Camp Wayne for Girls
- Camp Pontiac
- Camp Ramah in the Poconos
- Camp Ramah Berkshires
- Camp Ramah Darom
- Camp Ramah New England
- Beber Camp
- Camp Yavneh
- URJ Camp Coleman
- Perlman Camp
Pennsylvania Camps
Door-Va-Door serves camps throughout the Pocono Mountains, Wayne County, Pike County, Monroe County, and surrounding areas, including camps in and around:
- Lake Como
- Honesdale
- Equinunk
- Beach Lake
- Lakewood
- Stroudsburg
- Allentown
- Hawley
New York Camps
We provide service to camps throughout New York State, including the Catskills, Hudson Valley, Adirondacks, and other major camp regions.
New England Camps
Door-Va-Door is a proud business partner of New Hampshire Camps https://nhcamps.org/ and Maine Summer Camps https://mainecamps.org/ We have the capacity to service camps throughout New England, including Maine and Vermont. This past summer, we supported camps and families ihroughout:
- Connecticut
- Massachusetts
- Rhode Island
- New Hampshire
Wisconsin Camps
We provide camp baggage transportation between families around the country and participating Wisconsin overnight camps, including camps throughout Wisconsin’s major summer-camp regions.
Southern Camps
Our network also serves participating overnight camps and families in:
- Georgia
- North Carolina
- Florida
- Virginia
Don’t See Your Camp?
There’s a good chance we can still get your bags there.
Door-Va-Door’s service network continues to grow each summer. If your camp or hometown isn’t listed above, contact us to see whether service is available.
Want Door-Va-Door at Your Camp?
If your camp does not currently offer Door-Va-Door Trucking, let us know. We work directly with camps to create customized baggage transportation programs for their families.
No airport baggage hassles. No overloaded cars. No dragging giant duffels around.
We All Have Baggage. Let Us Carry Yours.
Door-Va-Door Trucking makes getting to summer camp easier with convenient residential pickup, professional transportation, baggage tracking, and direct delivery to camp.
Have any other questions? Please email us or give us a call.
Phone: 856-864-4435
Email to: support@doorvadoor.com
